Return
Not satisfied? No problem. You can return your order within 30 days if the product is in its original condition. We will refund the purchase amount within 14 days of receipt. Ensure that the product is returned well-packaged and undamaged. If the product or packaging is more damaged than necessary, for example by removing the seal or using hygiene products, a reduction in value may be charged or the return refused. So handle your order with care; we do too.
Arranged in 3 simple steps
1. Fill out the return form.
Let us know why you want to return or replace the product.
2. We check your request.
Within 2 working days, you will receive a return label and further instructions from us by email.
3. Return the product.
As soon as we have received and checked it, we will refund the amount via your chosen payment method.
Return address:
TAV Koality Goods/Parvale.nl
Lindeboomseweg 57
3825 AL, Amersfoort
The Netherlands
Return costs are at your own expense.